Zep turns conversations and business events into time-aware agent memory, but extraction quality, stale facts, deletion, credit usage, and the deployment trust boundary need controlled evaluation.
Direct verdict
Zep earns a shortlist for teams that need durable, time-aware agent context and can validate memory as a governed data system. Start with synthetic identities, define correction and deletion service levels, and forecast credits from real episode sizes.
What to verify
Create 100 synthetic users with changing employers, preferences, aliases, contradictions, deletions, and access boundaries. Measure extraction precision, temporal ordering, corrections, forbidden cross-user retrieval, deletion, ingestion latency, retrieval usefulness, credits per accepted memory, and correction effort.
Pricing
Freemium
Zep includes 10,000 monthly prototype credits. Flex is $125 per month with 50,000 credits, and Flex Plus is $375 with 200,000. Extra credits, rate limits, projects, logs, Memory MCP seats, and features vary. Episode size determines ingestion credits; Enterprise is negotiated. Reviewed September 1, 2026.
Free plan: Yes. Prototype includes 10,000 monthly credits, two projects, one Memory MCP seat, and variable service limits.