Cartesia provides streaming text-to-speech, speech-to-text, voice cloning, and managed voice-agent infrastructure for web, mobile, and telephony.
Direct verdict
Cartesia deserves a pilot for latency-sensitive voice products, particularly when teams want speech models and an agent layer from one vendor. Gate production on full-loop call quality, concurrency economics, and explicit voice-consent controls.
What to verify
Run 300 consented calls across accents, noise, packet loss, interruptions, names, numbers, silence, and tool failures. Measure word error rate, first audio and turn latency, interruption recovery, task completion, hallucinated actions, voice similarity risk, escalation success, and complete per-call cost.