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Fireflies

Fireflies automatically records, transcribes, and analyzes your meetings using AI.
Pricing: Free & Paid
Fireflies AI

Users Summarised Veiws

Fireflies is an AI-powered assistant designed to automate meeting transcription, note-taking, and analysis by integrating with popular video conferencing platforms and processing audio files. Its key strengths include high transcription accuracy, robust enterprise-grade security compliance (SOC 2, GDPR, HIPAA) with private storage options, extensive integrations, and comprehensive AI features like smart summaries and customizable trackers. Targeted at professionals and teams in sales, recruiting, and marketing, it aims to boost productivity and data-driven insights from conversations. Potential users should note reported occasional challenges with transcription accuracy for diverse accents and limitations on the free plan.

What is Fireflies?

Fireflies is an AI-powered assistant designed to automate meeting notes and improve conversation insights. It connects to various video conferencing platforms (Zoom, Google Meet, Microsoft Teams, Webex) and records and transcribes meetings with high accuracy. Users can easily search through transcripts, upload audio files, and use browser extensions for capture. The platform also offers features for collaboration, allowing teams to share moments and add comments directly within the transcript. It transforms voice conversations into searchable, shareable, and valuable data.

Who is Fireflies for?

Fireflies is designed for professionals and teams across various functions who participate in meetings or handle voice conversations. This includes sales teams looking to improve pitches and track customer interactions, recruiting teams aiming to streamline interviews and candidate evaluation, marketing teams analyzing customer and team discussions, and product/user research teams gathering insights from user feedback. It is also suitable for individuals and larger enterprises seeking to automate note-taking, enhance collaboration, and gain data-driven intelligence from their meetings.

What makes Fireflies unique?

Fireflies stands out with its strong focus on security and compliance, offering SOC 2 Type II, GDPR, and HIPAA compliance, along with features like Private Storage and a 0-day data retention policy with vendors, ensuring user data is not used for AI model training by default. It provides a comprehensive suite of conversation intelligence features, including AI-powered summaries, smart search, and customizable topic trackers. The platform also offers tailored AI apps for specific use cases like recruiting and extensive integrations with CRMs and collaboration tools, making it a versatile tool for automating workflows based on meeting data.

Key Features

  • Instant capture and transcription of meetings, calls, and audio conversations with 90-95% accuracy across multiple languages.
  • Integration with major video conferencing platforms such as Zoom, Google Meet, Microsoft Teams, Webex, and more for seamless meeting transcription.
  • Multiple capture methods including calendar-based AI notetaker bot, Chrome extension for recording browser calls, audio file uploads, and integrations with cloud storage like Dropbox, Box, and OneDrive.
  • Advanced search capabilities including keyword, theme, sentiment, and topic trackers making conversations easily searchable and organized.
  • Post-meeting collaboration tools like soundbites (audio snippets), threaded comments, reactions, and embedding transcripts in platforms like Notion and Salesforce.
  • Comprehensive AI-powered meeting summaries with keywords, bullet points, action items, and customizable super summaries through AI apps.
  • Conversation Intelligence features providing analytics such as talk-to-listen ratios, speaker sentiments, filler word counts, monologue lengths, silence durations, and question tracking.
  • AI Apps suite with 200+ apps designed to automatically extract meeting insights, create follow-up emails, track sales objections, generate scorecards, and automate post-meeting workflows tailored to specific roles and departments.
  • Extensive workflow integrations with CRMs (Salesforce, HubSpot), project management tools (Asana, Jira), ATS (Lever, Greenhouse), and collaboration apps (Slack, Microsoft Teams).
  • Enterprise-grade security: GDPR, SOC 2 Type II, and HIPAA compliance with private storage options, end-to-end encryption, zero data retention policies for AI model training, and robust admin controls.
  • Mobile app for transcribing and summarizing in-person conversations and dialer integrations for call transcription.
  • Personalized AI chatbot (AskFred) for instant Q&A and content generation from meeting transcripts.

Use Case

  • Automating meeting transcription,
  • Summarisation, note-taking, analysis, and information retrieval to improve productivity and collaboration across various platforms and teams.
  • Integrating with existing workflows and ensuring compliance.

Pros & Cons

Pros

Cons

User Ratings

SourceRatingsNumber of Reviews
Microsoft AppSource4.9693
TenereTeam fireflies.ai Reviews5.011
TrustradiusNot explicitly rating value given but has 21 reviews21
Product Hunt4.4103

The average user rating is 4.83

Total Number of Reviews:  828

Positive Feedback:

  • High transcription accuracy, with quotes indicating up to 90%-95% accuracy in clear audio scenarios.[2][6][9]
  • Effective AI-powered summaries and action item extraction save time for users.[8][6]
  • Seamless integrations with popular meeting platforms like Zoom, Google Meet, Microsoft Teams and productivity tools like Slack, Asana, and Trello.[8][2]
  • User-friendly interface with easy onboarding, suitable for users with various technical backgrounds.[10]

Negative Feedback:

  • Some users report transcription accuracy issues distinguishing accents and complex conversation parts.[4][3]
  • Bots used by Fireflies AI can feel intrusive during meetings to some users.[4]
  • Free tier is limited; aggressive upselling to paid plans reported.[4]
  • Occasional slow processing speed for transcriptions.[7]
  • Mobile app functionality is somewhat limited compared to desktop.[8]

Sources:

  1. https://appsource.microsoft.com/en-us/product/office/WA200002618?tab=Reviews
  2. https://toolfinder.co/tools/fireflies
  3. https://www.producthunt.com/products/fireflies-ai/reviews
  4. https://www.meetjamie.ai/blog/fireflies-ai
  5. https://efficient.app/apps/fireflies
  6. https://bymilliepham.com/fireflies-ai-review
  7. https://www.unite.ai/fireflies-ai-review
  8. https://www.bitdegree.org/ai/fireflies-ai-review

Pricing Plans

PlanPriceFeatures
Free$0 Free foreverUnlimited transcription*
Limited AI summaries
800 mins of storage/seat
Zoom, Google Meet, Teams, and more
Transcription in 100+ languages
Real-time notes & live transcriptions
Meeting search
AskFred: AI assistant
Upload audio/video file
Mobile app (Android, iOS)
Chrome extension
Pro$10 per seat / month, billed annuallyUnlimited transcription
Unlimited AI summaries
8,000 mins of storage/seat
Download transcripts, summaries, recordings
Talk-time analytics
AI apps
Action items & task Manager
Unlimited integrations
Everything in Free
Business$19 per seat / month, billed annuallyUnlimited transcription
Unlimited AI summaries
Unlimited storage
Video recording
Conversation intelligence
Team analytics (for admins)
User groups
API access
Unlimited integrations
Everything in Pro
Enterprise$39 per seat / month, billed annuallyUnlimited transcription
Unlimited AI summaries
Unlimited storage
Rules engine
SSO
HIPAA compliance
Private storage
Custom data retention
Transcript only mode
Super admin role
Dedicated account manager
Everything in Business

Disclaimer: Please note that pricing information may not be up to date. For the most accurate and current pricing details, refer to the official website.

Videos

Fireflies AI Notetaker New 2024 Product Overview

Quick and comprehensive guide into all the latest capabilities of Fireflies

Fireflies.ai Platform Overview New

Learn how to get started with Fireflies.ai and all the core features to automate meeting notes and post-meeting collaboration.

Fireflies.ai 2023 Platform Overview Webinar

Firefiles overview

Privacy Overview
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