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Dashworks AI

Dashworks AI

AI assistant unifies company data for instant answers.
Category: AI Business Tools - Business Intelligence
Pricing: Paid
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Dashworks AI

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Dashworks AI
AI assistant unifies company data for instant answers.
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Users Summarised Veiws

Dashworks AI acts as an intelligent assistant unifying fragmented company data across numerous applications into a central, searchable knowledge base, allowing users to get instant answers via natural language. Its key differentiators include a privacy-focused “no-indexing” security approach for real-time data access and permission syncs, customizable AI assistants, and unified search across 50+ integrations accessible via web, Slack, or browser extension. Designed primarily for SMBs and mid-market companies across various departments like support, sales, and engineering, it aims to significantly boost productivity, accelerate onboarding, and eliminate lost time searching for information. While highly effective and well-rated for speeding up workflows, potential users should assess its integration depth relative to specific competitors and consider perceived pricing points.

What is Dashworks AI?

Dashworks AI serves as an intelligent AI assistant designed to unify your company’s scattered data across various applications and tools. It creates a central, searchable knowledge base, allowing users to ask questions in natural language and receive immediate, precise answers with source citations. The platform integrates with a multitude of workplace apps, enabling comprehensive search across documents, messages, files, and more, automating the process of finding information and streamlining internal knowledge access.

Who is Dashworks AI for?

Dashworks AI is designed for teams and employees across various departments, including customer support, sales, engineering, and product management. It is suitable for companies of different sizes, from hypergrowth startups to Fortune 500 organizations, though it is specifically highlighted as being built for SMBs and mid-market companies. Anyone within an organization who needs quick, accurate, and secure access to information spread across multiple internal systems can benefit from Dashworks.

What makes Dashworks AI unique?

Dashworks AI stands out due to its innovative no-indexing security approach, which enhances data privacy by accessing information via live APIs rather than storing sensitive data. This method ensures real-time, up-to-date search results and instant permission syncs. The platform offers customizable AI assistants (Bots) tailored for specific use cases and provides a unified search experience across a wide range of integrated applications, accessible via web, Slack, or a browser extension, effectively bridging knowledge gaps.

Key Features

  • AI-powered enterprise search using natural language processing to understand query context and deliver precise, relevant answers.
  • Real-time search API approach that eliminates the need for indexing, providing instant setup and always up-to-date information.
  • Seamless integration with over 50 popular work applications including Slack, Google Drive, Salesforce, ServiceNow, GitLab, Jira, Confluence, and more for unified knowledge access.
  • Strong focus on security and privacy by design, maintaining existing permission settings and reducing data exposure surface area with no data indexing.
  • Advanced features such as AI-powered Slackbot auto-reply to answer team questions within Slack channels, enhancing productivity and reducing disruptions.
  • Support for creating custom AI-powered assistants (Dashworks Bots) tailored for specific team needs like HR policies, IT helpdesk, onboarding, sales, legal, and more.
  • Generative AI capabilities to summarize documents, generate reports, draft product requirements documents (PRDs), and refine content.
  • Comprehensive metadata-rich search results with source citations, improving information reliability and user trust.
  • Personalized search experiences with relevance tuning and the ability to learn from user feedback while ensuring data privacy with federated learning options.
  • Cost-effective pricing without minimum seat requirements, suitable for small teams to large enterprises.
  • Easy and fast setup with minimal disruption, leveraging OAuth or API key-based integrations.
  • Robust support and customer success including documentation, training, and direct support channels.
  • Multi-language support, real-time updates, and stable integrations ensuring accurate and fresh information access.
  • Use cases across roles and industries: data analysts, product managers, sales teams, IT support, and more, improving knowledge discovery, decision making, and operational efficiency.

Use Case

  • Centralized AI-powered knowledge search and question answering across multiple work applications such as Slack, Notion, Google Drive, Salesforce, Confluence, Asana, and more
  • Instant access to accurate, context-aware answers and summaries from dispersed internal documents, communications, and data sources
  • Improving productivity for remote-first teams by reducing delays and distracting queries in communication channels through self-service AI knowledge assistant
  • Accelerating new employee onboarding by providing quick access to company policies, procedures, and domain-specific knowledge
  • Supporting on-call engineers and support teams to quickly resolve tickets and customer queries by surfacing relevant historic fixes or documentation
  • Uncovering hidden insights and delivering data-driven answers for product marketers on audience pain points, competitor analysis, and go-to-market strategies
  • Enhancing sales management by delivering instant answers on product features, case studies, pricing models, sales territories, deal statuses, and sales best practices
  • Boosting information retrieval and search accuracy across enterprise platforms like OneDrive, Box, Help Scout, and DocuSign by AI-enabled real-time content search and natural language question answering
  • Providing seamless integration with Slack to enable asking and sharing answers within communication workflows without context switching
  • Enabling unified search across multiple apps and data silos to consolidate scattered knowledge, reduce manual searching, and improve knowledge sharing

Pros & Cons

Pros

  • Advanced AI context understanding retrieves data beyond keyword matching. (Source: Medium)
  • Saves significant time by finding answers quickly and efficiently. (Source: Product Hunt)
  • Minimal setup required with simple data indexing and easy access via Slack or a web browser. (Source: GetApp)
  • Increases team productivity, speeds up onboarding, and eliminates repetitive questions. (Source: Deepgram)
  • Capable of writing and debugging code, enhancing developer workflows. (Source: GetApp)
  • Provides universal search functionality for quick file organisation and retrieval. (Source: Dropbox Forum)

Cons

  • Pricing may be higher than some alternatives, potentially less accessible for smaller teams. (Source: Slashdot)
  • Offers fewer native integrations compared to certain competing AI assistants. (Source: Slashdot)

User Ratings

SourceRatingsNumber of Reviews
Product Hunt4.5/523
Tekpon7.4/10Not specified

Average user rating: Approx. 4.5 out of 5 (from known numeric ratings and review counts available). Note: Tekpon score is 7.4/10, approximate conversion 3.7/5, but review count not specified, so not included in average calculation.

Total Number of Reviews: 23 (only from sources with specified number > 1).

Positive Feedback:

  • Finds answers quickly and across all tools, saving significant time.[1]
  • Game changer in productivity and team collaboration.[1]
  • Shortens onboarding and response times, allowing focus on impactful tasks.[2]
  • Accurate question answering, reducing repeated queries.[2]
  • Streamlines support operations to achieve high customer satisfaction.[2]
  • Enables efficient customer, sales, and engineering workflows.[2]
  • Improves LLM ranking accuracy in AI with cost-effective fine-tuning.[3]
  • Provides centralised data access across multiple apps with instant and accurate AI-powered answers.[4]
  • Highly customizable and integrates with 50+ apps, providing a strong user experience.[4]

Negative Feedback:

  • Some platforms show no or very few user reviews, limiting rating data reliability.[No citation due to lack of direct URL]
  • Tekpon site does not specify the clear count of reviews, although it reports a score.[5]
  • General challenge withthe  learning curve in leveraging all advanced features and integrations.[No direct URL citation available]

Sources:

  1. https://www.producthunt.com/products/dashworks/reviews
  2. https://www.dashworks.ai/blog/dashworks-is-joining-forces-with-hubspot
  3. https://www.dashworks.ai/blog/how-we-improved-our-llm-ranker-accuracy-by-85-for-less-than-100
  4. https://medium.com/@charles-ross/dashworks-bots-say-goodbye-to-endless-searching-your-ai-assistant-has-arrived-1406699f5049
  5. https://tekpon.com/software/dashworks/reviews

Pricing Plans

PlanPriceFeatures
Team Plan$9.99 per seat per monthUnlimited usage
Core integrations
Slackbot
Workflows
Explore mode
Shared topics
Enterprise PlanCustom pricingEverything in Team Plan plus:
AI customization
Analytics and insights
HRIS integrations
SSO and SCIM
Multiple connections per application
Prioritised new integration requests

Disclaimer: Please note that pricing information may not be up to date. For the most accurate and current pricing details, refer to the official website.

Videos

Introducing Dashworks

Dashworks is your team’s intelligent start page. It’s where work begins. Where all your documents, messages, tickets, and other…Dashworks is your team’s intelligent start page. It’s where work begins. Where all your documents, messages, tickets, and other…

Dash AI's Workflows

Learn how to create reusable templates for your most-used queries within Dash AI.Learn how to create reusable templates for your most-used queries within Dash AI.

Dash AI for Engineering

Learn how Engineering teams can use Dash AI to improve efficiency and get answers to the most detailed technical questions.Learn how Engineering teams can use Dash AI to improve efficiency and get answers to the most detailed technical questions.

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