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Boost Your Workflow with Speak AI: A Review

AI transcription, analysis, and insights platform.
Pricing: Paid
Speak AI

Review Contents

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Boost Your Workflow with Speak AI: A Review
AI transcription, analysis, and insights platform.

Users Summarised Veiws

Speak AI offers AI-powered transcription, translation, and in-depth analysis for audio, video, and text data, aiming to convert unstructured language into actionable insights. Its key strengths include integrated qualitative analysis (sentiment, entities), an AI Meeting Assistant for major platforms, and broad language support. The platform is primarily designed for researchers, marketers, sales teams, and educators needing to efficiently process and understand large volumes of spoken or written content, though potential users should consider reported customer support issues and the learning curve associated with its extensive features.

What is Speak AI?

Speak AI is an advanced AI platform specialising in converting audio, video, and text into structured, searchable, and analyzable data. Its core functions include high-accuracy automated transcription, translation across numerous languages, and sophisticated AI analysis features like named entity recognition and sentiment analysis. The platform is built to help users quickly extract key information, identify trends, and generate insights from large volumes of qualitative data. It serves as a central repository for media, offering tools for management, deep search, and creating shareable reports, making it a powerful tool for researchers, marketers, sales teams, and more.

Who is Speak AI for?

Speak AI is designed for professionals and teams who work extensively with spoken or written language data and need to efficiently process, analyse, and derive insights from it. Its primary users include market researchers, qualitative researchers, academic researchers, educators, digital marketers, sales teams, and go-to-market professionals. The platform is also valuable for anyone needing accurate transcription for accessibility, content creation, or documentation. Its features cater to individuals and large organisations, offering solutions for transcribing meetings, interviews, focus groups, phone calls, and analysing various text sources like surveys or web content.

What makes Speak AI unique?

Speak AI distinguishes itself through its integrated approach to transcription, translation, and deep AI analysis within a single platform. Unlike tools focused solely on transcription, Speak AI provides robust qualitative data analysis capabilities, including named entity recognition, sentiment analysis, and an AI chat feature for querying data. Its AI Meeting Assistant automatically joins and analyses calls from major platforms. The ability to handle diverse data types (audio, video, text, web pages) and offer features like an embeddable recorder and shareable media libraries makes it a versatile solution for capturing, understanding, and disseminating insights from unstructured language data efficiently.

Key Features

  • AI Meeting Assistant records, transcribes, and analyzes meetings from platforms like Zoom, Google Meet, and Teams.
  • AI Audio and Video to Text Converter provides accurate, automatic transcription in over 100 languages.
  • Qualitative Data Analysis Software uncovers insights like keywords, topics, and sentiment analysis.
  • AI Translation supports over 150 languages.
  • Utilize AI Chat to ask questions and get powerful answers from your analyzed data.
  • Create shareable research repositories with data visualization and deep search.
  • Seamlessly upload audio, video, text files, or import directly from URLs like YouTube.
  • Integrates with popular workflow tools including Zapier and meeting platforms.
  • Includes a Web Scraping tool for analyzing web content.
  • Ensures data is Private and Secure with features like encryption and no data used for model training (unless specified).
  • Export transcripts and analysis in multiple formats (TXT, SRT, Word, PDF, CSV, JSON, etc.).
  • Top-rated customer support is available to assist users.

Use Cases

  • Automating meeting transcription and notetaking for platforms like Zoom, Microsoft Teams, Google Meet, and Webex.
  • Transcribing and analysing audio, video, and text files, including interviews, focus groups, and phone calls, for qualitative data analysis and research.
  • Converting existing audio and video content to text to improve accessibility, generate captions, and boost SEO.
  • Analysing unstructured language data from various sources like surveys, forms, and web pages using AI for insights, sentiment analysis, and keyword extraction.
  • Translating transcribed content into over 150 languages for global reach.
  • Using an AI Chat interface to query and gain meaningful responses from uploaded and analysed data.
  • Organising and managing a media library with deep search capabilities.
  • Creating shareable research repositories with visualisations and interactive transcripts.
  • Capturing audio and video responses using embeddable recorders.
  • Automating workflows through integrations with tools like Zapier.

Pros and Cons

Pros:

  • Supports 70+ languages, making it versatile for global users.
    Source: Affmaven
  • High accuracy in automated transcription saves significant time compared to manual processes.
    Source: Software Oasis
  • User-friendly interface with clear navigation, ideal for first-time users.
    Source: Affmaven
  • Powerful features such as sentiment analysis and Magic Prompts for generating insights from data.
    Source: Software Oasis
  • AI Meeting Assistant automatically records and transcribes meetings in real-time, ensuring no details are missed.
    Source: Affmaven
  • Data visualization tools provide easy interpretation of insights and trends from transcriptions.
    Source: Software Oasis
  • Integrates with popular platforms like Zoom, Google Meet, and Slack for seamless workflow.
    Source: Software Oasis

Cons:

  • The dashboard can feel overwhelming due to the multitude of features offered.
    Source: Affmaven
  • Learning new features may take time, which can hinder productivity for some users.
    Source: Software Oasis
  • Transcribing longer files may take more time than initially expected based on the file length.
    Source: Software Oasis
  • Some users have reported issues with customer support responsiveness.
    Source: Affmaven
  • Customization options for vocabulary and insights might be limited, requiring further development.
    Source: Software Oasis
  • Can become expensive for users with high transcription needs as costs can accumulate quickly.
    Source: Software Oasis

User reviews largely reflect a positive reception regarding Speak AI’s capabilities but note some challenges related to navigation and support.
Source: Affmaven, Software Oasis

User Ratings

SourceRatingsNumber of Reviews
TrustPilot3.06
G24.8175

 

Total Reviews: 181 (across these platforms)

 

Positive Feedback:

  • High Transcription Accuracy: Many users report that Speak AI offers accurate transcriptions with minimal errors.
    Source: G2
  • User-Friendly Interface: The platform is noted for its intuitive design, making it easy to navigate and operate, especially for first-time users.
    Source: G2
  • Effective AI Meeting Assistant: Users appreciate the AI Meeting Assistant feature that automatically records and transcribes meetings, helping users stay focused on discussions.
    Source: Unite.ai

Negative Feedback:

  • Poor Customer Support: Numerous users have expressed frustration with the lack of timely responses from customer service, particularly when facing issues with their accounts.
    Source: TrustPilot
  • Language Detection Limitations: Some users reported challenges, such as needing to manually specify the language for accurate transcription, which led to errors.
    Source: TrustPilot
  • Expensive Pricing Models: The pricing structure has been criticized for being costly, especially concerning the features provided in lower-tier plans.
    Source: TrustPilot

Pricing Plans

PlanPriceFeatures
Special Starter (Monthly)$25 USD per monthAll Core Functionality, 30 hours Montly Transcription, AI Meeting Assistant, AI Chat & Analysis, AI Translation, Unlimited Text/Data Storage, Up To 5 Team Members, Premium Export, Custom Categories/Insights/Vocabulary, Dedicated Live Chat Support (Limited Time Offer for New Customers)
Special Starter (Yearly)$175 USD per yearAll Core Functionality, 30 hours Montly Transcription (360 annually), AI Meeting Assistant, AI Chat & Analysis, AI Translation, Unlimited Text/Data Storage, Up To 5 Team Members, Premium Export, Custom Categories/Insights/Vocabulary, Dedicated Live Chat Support (Limited Time Offer for New Customers)
Individual (Billed Annually)$15/mo ($180 billed annually)10 hours per month, 500K AI chat characters, One free premium add-on, Unlimited storage
Teams (Billed Annually)$54/mo ($653 billed annually)25 hours per month, 3 team members, Dedicated support, 1.25 Million AI chat characters, Custom vocabulary, Unlimited storage
CustomCustom PricingUnlimited hours*, Unlimited users*, Unlimited storage, Pick only the features you need
Pay-As-You-Go$0/mo commitmentPay-as-you-go transcription ($6 USD per hour), Unlimited AI Chat ($4 USD per 250K characters), 1 user, Basic functionality, Unlimited storage

Disclaimer: Please note that pricing information may not be up to date. For the most accurate and current pricing details, refer to the official website.

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