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SiteSpeakAI

Automate customer support using AI chat agents.
Category: AI Business Tools - AI Chatbot
Pricing: Free
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SiteSpeakAI
Automate customer support using AI chat agents.
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Users Summarised Veiws

SiteSpeakAI is a no-code platform empowering businesses to build AI chatbots, trained on their unique content from websites, documents, and databases, for automated 24/7 customer support. Key strengths include versatile data training sources, seamless human handover, lead capture, and extensive integrations with popular platforms like Slack, SharePoint, and WordPress. Designed for businesses of all sizes, it helps reduce support tickets and instantly answer visitor queries without coding knowledge. Consider its potential cost for smaller businesses and user-reported occasional lag or limited language support during evaluation.

What is SiteSpeakAI?

SiteSpeakAI is a no-code tool designed to help businesses create custom-trained AI chatbots powered by ChatGPT. It automates customer support by training an AI agent on your specific content, such as website pages, PDFs, help docs, and more. Once trained, the chatbot can be embedded on your website or integrated with various platforms to answer visitor questions instantly, around the clock. The primary goal is to provide real-time support, reduce the volume of traditional support tickets, and improve efficiency by handling routine inquiries automatically.

Who is SiteSpeakAI for?

SiteSpeakAI is built for businesses, websites, and startups of all sizes aiming to enhance and automate their customer support operations. It is ideal for companies looking to provide 24/7 instant assistance to their website visitors and customers without requiring constant human intervention. The tool serves those who want to leverage their existing content to answer customer queries, decrease support team workload, capture leads, and gain insights into common questions to improve their content and services. Users with no coding knowledge can easily build and deploy a chatbot.

What makes SiteSpeakAI unique?

SiteSpeakAI stands out due to its ease of creating custom-trained chatbots without code, leveraging diverse data sources like websites, PDFs, YouTube, Notion, and APIs. It offers features beyond basic chat, including seamless human escalation to a live agent when needed, detailed analytics for continuous improvement, lead capture capabilities, and extensive customization options to align with brand identity. Its broad range of integrations with popular platforms like Slack, Telegram, Shopify, WordPress, and Zapier makes it highly versatile for various business workflows.

Key Features

  • Custom-trained AI chatbot powered by ChatGPT that understands and responds to your unique business content including websites, PDFs, Notion pages, spreadsheets, audio files, and YouTube content.
  • Automatic and scheduled retraining of the chatbot to keep content up to date and accurate.
  • Fully customizable chatbot appearance and responses to match branding, including logos, themes, and avatars.
  • Powerful integration capabilities with platforms like Slack, Telegram, Discord, Zapier, Shopify, WordPress, and many others for seamless customer support across multiple channels.
  • Live chat functionality with human escalation to ensure complex queries are handled by support staff in real-time.
  • Advanced analytics dashboard providing detailed metrics on chatbot performance, visitor interactions, and areas for knowledge base improvement.
  • Ability to connect the chatbot to your own API or database, enabling real-time dynamic answers about product catalogs, customer databases, order statuses, and more.
  • Lead capture and escalation tools to convert visitors into customers by collecting contact info and handing off to human agents.
  • Easy and fast installation on websites, Discord servers, Slack workspaces, Telegram channels, and other platforms via JavaScript snippets or app integrations.
  • Support for multiple AI models including GPT-3.5, GPT-4, and Anthropic, with options for custom GPT assistants and advanced features like speech recognition and text-to-speech.
  • Scalable architecture suitable for businesses of all sizes, offering plans from free tier to unlimited chatbots and thousands of source links.
  • No-code AI chatbot builder with smart prompts and fine-tuning for optimized user guidance and conversational flow.

Use Case

  • Provide 24/7 AI-powered customer support by creating custom-trained chatbots that answer questions about products and services in real-time
  • Enable chatbots to interact with business data, APIs, and databases for accurate and personalized responses
  • Automate lead generation and capture visitor contact information for human follow-up
  • Deploy AI chatbots across multiple platforms, including websites, Slack, Telegram, Discord, and more
  • Use AI chatbots as business coaches or mentors to provide detailed guidance and uncover patterns
  • Create specialised chatbots for industries such as legal advice, human resources, travel and tourism, music stores, and weather information
  • Train chatbots on various data sources, including FAQs, support documents, PDFS, videos, YouTube content, and knowledge bases
  • Continuously update and retrain chatbots to keep information current and improve responses over time
  • Integrate chatbot solutions with CRM systems and other business platforms for seamless operation
  • Use chatbot analytics to identify gaps in content and improve customer engagement and lead conversion
  • Customise chatbot branding, tone, and user interface to align with business identity
  • Support human escalation from chatbot to live agents for complex customer queries

Pros & Cons

Pros

Cons

User Ratings

SourceRatingNumber of Reviews
Revoyant (SiteSpeakAI vs Moveo comparison)5/55
Revoyant (SiteSpeakAI vs Webbotify comparison)5/55
Revoyant (SiteSpeakAI vs AI LMS by Coursebox comparison)5/55

Average user rating: 5.0

Total Number of Reviews: 15

Positive Feedback:

  • SiteSpeakAI is efficient in support, offering cost savings, a good user experience, and ease of use.[1]
  • Trusted by over 150+ businesses and startups for automating customer support with a custom trained GPT chatbot.[2]
  • Custom training and retraining capability ensures the chatbot stays current and provides accurate information.[2]
  • Comprehensive support with resources, tutorials, and direct contact with the SiteSpeakAI team.[2]
  • Integrates on multiple platforms including Slack, Telegram, Discord, WordPress, and more.[2]

Negative Feedback:

  • Learning curve present for users new to setting up and training AI chatbots.[1]
  • Message credit limits may restrict usage on certain plans.[1]
  • Dependence on AI and third-party integrations may affect chatbot responsiveness or require careful management.[2]

Sources:

  1. https://www.revoyant.com/redirect?url=https%3A%2F%2Fsitespeak.ai%2F%3Futm_source%3Drevoyant.com%26utm_medium%3Dcpc&utm_source=revoyant.com&utm_medium=cpc&product_name=SiteSpeakAI
  2. https://sitespeak.ai/register

Pricing Plans

PlanPriceFeatures
Free$0/month or $0/year1 AI Chatbot
Up to 10 source links
Text file & PDF support
30 message credits/month
GPT-3.5 Model
Inbox with conversation history
Smart Prompts & Fine-tuning
Live chat
Slack, Telegram & Discord integrations
Startup$30/month or $300/year1 AI Chatbot
Up to 30 source links
Text file & PDF support
2k message credits/month
GPT-3.5 Model
Inbox with conversation history
Smart Prompts & Fine-tuning
Live chat
Slack, Telegram & Discord integrations
Notion & BookStack integrations
Auto sync sources monthly
Basic support
Pro$60/month or $600/yearEverything in Startup
2 AI Chatbots
1 Custom GPT Assistant🎉 New
Up to 200 source links
5k message credits/month
Latest models from OpenAI & Anthropic
Zapier integration
Escalate to Human Support
Capture leads
Remove “Powered By”
Auto sync sources weekly
Chat with your API or DB
API access
Cohere Rerank
Speech Recognition & TTS
ChatGPT general knowledge
Team collaboration
Priority support
Business$500/month or $5000/yearEverything in Pro
Unlimited AI Chatbots
10 Custom GPT Assistants🎉 New
Up to 2,000 source links
50k message credits/month
Auto sync sources daily
API access
Cohere Rerank
Speech Recognition & TTS
Team collaboration
Custom domain support
Priority support

 

Disclaimer: Please note that pricing information may not be up to date. Refer to the official website for the most accurate and current pricing details.

Videos

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